Terms & Conditions

Set out below are our general terms and conditions relating to the following:1. Your use of this website and its contents.
2. Your use of any information we give you via telephone, text messages, emails, online chat box, blogs and social media pages.
3. Any goods or services supplied by us.
4. Any goods or services supplied by a third party via a link or referral from our website or social media pages.
If you do not agree to be bound by these Terms and conditions, you should please discontinue the use of this website and exit immediately.

WE ARE:

We are Rockedge Ventures Limited. Our Company registration number is 12435518. We are the owners and operators of the following websites: https://www.rockedgespices.com.

DEFINITIONS AND INTERPRETATION

In this Agreement the following terms shall have the following meanings:

CONTENT:

Means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site, product pages, our blogs and our social media pages.

GENERAL TERMS AND CONDITIONS:

Means these terms and conditions.

SPECIFIC TERMS AND CONDITIONS:

Means the terms and conditions applying to particular products and services provided by us. Specific terms and conditions take priority over our General Terms and Conditions in the event of any conflict.

SERVICE:

Means collectively any online facilities, tools, services or information that Rockedge Ventures Limited makes available through the Web Site, product pages, blogs and social media pages either now or in the future.

SYSTEM:

Means any online communications infrastructure that Rockedge Ventures Limited makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links.

USER/USERS:

Means any third party that accesses the Web Site, product, blog and social media pages and is not employed by Rockedge Ventures Limited and acting in the course of their employment.

WEB SITE:

Means the website that you are currently using (https://www.rockedgespices.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

CUSTOMER:

Means an individual, legal person (corporate, partnership or otherwise), group of people to whom we supply goods and services either ongoing or on a “once only” basis.

CONSUMER:

Consumer shall have the meaning given in section 12 of the Unfair contract Terms Act 1977.

WE, US, OUR AND OURSELVES:

Refers to Rockedge Ventures Limited.

DATA PROTECTION LEGISLATION MEANS:

(1) Unless the General Data Protection Regulation (GDPR) is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then
(2) any successor legislation to the GDPR or the Data Protection Act 1998.

INTELLECTUAL PROPERTY

The copyright in all content included on the Web Site, our product pages, blogs and social media pages unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Rockedge Ventures Limited, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content at this website in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any content of this website except for your own personal, non-commercial use.

Any other use of content at our website requires the prior written permission of Rockedge Ventures Limited.

You agree to use our website or its features only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of website features and offerings. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal decent flow of dialogue within Rockedge Ventures website community.

CONFIDENTIALITY/SHARING OF INFORMATION

Rockedge Ventures Limited is registered with the UK Information Commissioner’s Office (ICO). Hence, we comply with the General Data Protection Regulation (GDPR) and will ensure client personal data confidentiality is/are upheld. Your personal data will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.

Rockedge Ventures Limited does not sell, lease, or rent your personally identifiable information such as your name, address, and/or email address. We will only release information that is appropriate to comply with law, or protect the rights, property, or safety of Rockedge Ventures Limited, our users, or others.

CONTACT US

Please direct all questions, concerns or comments regarding this conditions and terms of use to Rockedge Ventures Limited. Send email to [email protected] You may also use the ‘contact us’ page at our website https//www.spices.com or call on telephone number +447591597765. Our trading / correspondence address is Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom.

This website may provide links to external Websites maintained by individuals or organizations external to Rockedge Ventures Limited. Once you access information that links you to another Website, you are subject to the privacy policy and terms of use of the Website containing the information you have linked to.

PRODUCTS WE DISPLAY FOR SALE

Product and pack photos/images may in some circumstances differ slightly from actual. Also, devices may display colours with variations. We apply due diligence as much as is reasonably practicable to ensure that images of items for sale and their packs give prospective buyers a clear representation of what is being sold.

Please note that products you buy from us are intended only for lawful use and not to be used in breach of any health or safety statute or warning given in relation to them; and that you will not supply products bought from us to any third party for unlawful use.

By buying from us, you indemnify us from all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by us arising out of or in connection with any breach of the warranty contained herewith.

BUYING FROM US

First check it is the right product for you by checking the product information at the buying page and understand our terms of use.

You are deemed to have entered a transaction agreement or contract with us, when your placed order is acknowledged via an email from us. Within mainland UK, we will always do the utmost to get your paid for product across to you within the timeframe specified for the delivery.

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, Political insurgence, insurrection, uprising, war, riot, civil unrest, acts by civil or military authority, earthquake, flood or any other natural or man-made occurrence outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. In such exceptional circumstances beyond our control, we would notify you and both parties shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contracted.

PAYMENT

All major Credit/Debit Cards are acceptable methods of payment. All goods remain the property of Rockedge Ventures Limited until paid for in full.

CANCELLATION/REFUND POLICY

Refunds for product purchase orders where you change your mind and do not wish to proceed with order.

Minimum 48 hours’ notice of cancellation required up to 14 days after the order has been placed. Notification for instance, in person, via email, and/or telephone, or any other means will be accepted subject to confirmation in writing.

If we have not already processed your order and not dispatched and you have given us notice within 14 working days of the date on which you place your order, you will be entitled to a full refund of your money.

If we have processed your order and dispatched to your address and you have given us notice within 14 working days of the date on which you place your order, you will be entitled to a full refund but bear the cost of postage/courier return to us. Please Note: we reserve the right to levy a £25 charge to cover any subsequent administrative expenses.

Where we unable to deliver your paid for order, we would notify you and issue a refund. For most goods and services bought online you have a legal right to change your mind within 14 days and receive a refund. These rights are under the UK Consumer Contracts Regulations 2013.

TERMINATION OF AGREEMENTS AND REFUNDS POLICY

Both the Client and Us have the right to terminate any Services/Transaction Agreement for any reason, including the ending of services/transactions that are already underway. No refunds shall be offered, where a Service/transaction fulfilment is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

DELIVERY OUTSIDE THE UK

For deliveries to destinations outside mainland UK, it is the buyer’s responsibility to check if there are any restrictions, tariffs, taxes and import related controls that may affect the delivery of the order. We have no control over these charges, and we cannot predict how much you will pay. It is the buyer’s responsibility to pay for such charges.

If at checkout your delivery destination is not in the list, please contact us at [email protected] or [email protected] for further information, and to check whether we can deliver to you, before placing such product orders with us.

ABOUT INFORMATION POSTED AT OUR WEBSITE

Information posted on this site are for general information only. Your action or decision should therefore not be guided by contents on this site. Please be informed that it is your responsibility to seek professional or specialist advice before taking any action/no action on the basis of the content on our site, and before buying any products on our site.

As a forward-looking business concern, we make reasonable efforts to update the information on our site, clarify herewith, that we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

LINKED WEBSITES

As indicated above, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. Rockedge Ventures therefore has no responsibility or liability for the content and activities of these linked sites. However, be rest assured that we would continue to protect the integrity of our site and remain open to any feedback you give in respect of these sites.

CONTENTS POSTED BY USERS

User posted or generated contents on this site or via third party links such as product reviews (for example Trust Pilot) on what we sell have not been verified or approved by us. They are solely the views or opinions of such users. If you are concerned by any such post at our website, please feel free to write in confidence to [email protected] or reach us via our ‘contact us’ page.

COPYRIGHT

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific goods/services of this Company featured on this web site are trademarked.

ADDITIONAL INFORMATION

Rockedge Ventures has made great effort to offer trustworthy blog messages, news and marketing information for purchase of product offerings on a broad range of items for sale at our website and occasionally with links to other e-commerce websites where our products and services are advertised. We also offer services where prospective investors can book online with us for bulk purchases, and consultations on various fields of specialization including on steps from business start-up to product/service roll-out professional advice.

DISCLAIMER AND LIMITATION OF LIABILITY

Under no circumstances will Rockedge Ventures Limited be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the using our website regardless of the form of action.

Rockedge Ventures Limited does not warrant that functions contained in its website content will be uninterrupted or error free, that defects will be corrected, or that Rockedge Ventures Limited or the server that makes it available are free of viruses or bugs.

Also, we do not warrant that the supply of goods or service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using our service, you thereby indemnify us, our employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Rockedge Ventures Limited online services are made widely available in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. The entire risk as to the quality and performance of the website is with you.

Should the website or resources provided by Rockedge Ventures Limited (including but not limited to software and electronic downloads) prove defective, you assume the cost of all necessary servicing, repair or correction. In no event, will Rockedge Ventures Limited be liable to you for damages, including any general, special, incidental or consequential damages arising out of the use or inability to use any resources provided by us (including but not limited to loss of data or data being rendered inaccurate or losses sustained by you or a third party), even if such holder or other party has been advised of the possibility of such damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

The above are inexplicably needed to be stated to agree with Legal requirements.

As a law-abiding online service, you can expect us to operate at the highest level of integrity. If you have a problem, please let us know and we will attempt to the best of our ability to address it.

WAIVER

Failure of either Party (client or us) to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

ACCEPTANCE OF THIS TERMS AND CONDITIONS

Rockedge Ventures Limited mission is to provide only ethically accepted and trustworthy products and resources available for transaction at our website. See our terms of use above and Privacy Policy.
Use of our website will constitute the user’s acceptance of our Terms of Use and Conditions.

If you do not agree to these terms of use and conditions and our privacy policy, please do not continue surfing this website.

Interested visitors who agree to these terms of use and conditions and who have questions should please feel free to contact us using our details above.
Wishing you a pleasant experience visiting our website.

Thank you.

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